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Digital Experience

We understand User Centered Design methods and the many roles required to support the creative, technical, and operational approach to that process. We can help create your digital experience team scalability strategy or just help fulfill the needs in your current strategy. Whatever the gaps or pain points in your current journey, we will create a solution by helping your team grow with the right talent.

Digital Experience Expertise
Digital Experience Expertise

Building extraordinary digital experiences requires a vast array of talent and expertise in order to create the necessary multi-disciplinary team.

  • User Experience (UX) Design

  • User Experience (UX) Design Engineering

  • Digital Content and Readability Strategy

  • Digital Content Writing

  • Digital Content Engineering

  • User Experience (UX) Qualitative Research

  • User Experience (UX) Quantitative Research

  • Accessibility Research

  • Experience Instrumentation Engineering

  • Experience Insights Analytics

  • Journey Analytics

  • Data Science

  • Member Feedback Analytics

  • Net Promotor Score (NPS) Research

  • DesignOps Management

Why Division One?

We believe the best products and services in any industry are created when the right people are matched to the right role with the right cultural fit. For almost 20 years, we have made that happen.

Our approach to creating and supplementing successful technology teams is to build a network of talented, diverse, and interesting consultants. We provide opportunities for User Experience (UX) craftspeople to demonstrate their creativity and skills through User Centered Design teams at large and diverse companies. This ecosystem of human connection, creativity, and craft creates the optimal dynamic to bring your technology strategy to life.

Deliverables We Provide

Talent Identification, Recruitment, & Retention
Screening Quality
Job Descriptions
Pipeline Strategy
Sourcing Strategy
Employee Retention
SMART Reporting
Happy DesignOps consultant smiling and looking out the window.

We Support Your
High Performance Team

We know the key to success for any Digital Experience Team is allowing each specialist to work heads-down on their craft without persistent interruptions for non-project work. This is the magic of the DesignOps role.

Our DesignOps consultants organize and manage the workflow and operational needs of the Digital Experience team so that leaders can lead, designers can design, researchers can research, and writers can write.

Frequently Asked Questions

  • What differentiates you from other consulting firms or subject matter experts in the user centered design process?
    We are a boutique firm that relentlessly seeks extraordinary people to join our consulting practice. We focus on continuously building our Digital Experience consulting team by spending time with each candidate to understand their talent, values, priorities and work culture preference before welcoming them into our work family.
  • What size companies do you work with?
    We work with mid-market and large enterprises.
  • What markets do you serve?
    Our network of top level talent allows us to service all markets across the United States.
  • What are your consulting rates?
    Rates vary by geographic location, industry, and required experience. When you let us know your specific needs, we can share a rate range that will allow you to have great talent within your budget.
  • Do you offer time and materials or fixed bid consulting?
    Both. When we discuss your objectives and timeline, we can mutually agree on which arrangement would be more beneficial for your team. A fixed bid arrangement is more predictable since you are securing a specific deliverable and outcome. A time and materials arrangement is more flexible as you can make changes in the targeted deliverables throughout the engagement.
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